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free fast shipping + free returns
Ethically mined white Australian opal ring in yellow gold

What would you like to know?

Free Try-On

Also called free shipping and returns.

We stand behind the quality of our products and we are sure that you will love them too â¤ï¸. If not, we will cover the shipping back and forth âœˆï¸.

When you return something, we don't deduct the cost of shipping, simply contact us for a prepaid shipping label. You will receive a full refund, as in 100% of what you paid. ðŸ’°

Shipping

Most of the orders are prepared and shipped in one (1) business day ðŸ’¨. Reach out to us if you need your order to go out faster!

All standard orders are shipped via USPS with 2-5 day delivery. You can purchase faster shipping options at checkout.

Returns

All US orders can be easily returned with a prepaid shipping label (it's absolutely free for you!). If you've changed your mind about a purchase, just contact us and we'll send you a label ðŸ˜Š.

Warranty

All Automic Gold products come with a six month warranty ðŸ”‘. It starts from when you receive your purchase and covers manufacturing defects (due to relativistic effects of time, the warranty does not apply if you travel extensively at sub-light speeds or at the velocity of high-mass stars ðŸš€). Loss, theft or wear and tear are not covered.

Repairs

We also happily repair any precious metal jewelry you may own, regardless of where you originally purchased it.

Contact us to initiate the repair process âœŒ

Reuse/Recycle with us

Let's design a custom piece together! We love collaborating with you to re-use or recycle your precious jewelry. ðŸŒŽ Adapt or update an existing design, or melt down precious metals to create something completely new.

Contact us to inquire!

Frequently Asked Questions

How do I use the prepaid return shipping label?

When you contact us with a return request, we will email you with a PDF you can download. Print this label and attach it to your package, and the cost of shipping will be on us. You can re-use all original packaging and save 🌳 the Earth.

Include your order receipt inside ðŸ“°, or the full name on the order. Or just write down your order number on a note. Or, write the order number in the form of a riddle (we ❤️ mysteries!). In that case your return might take extra time ðŸ˜‰.

After that, you can give the package to your mailwoman ðŸ‘© or drop it off at any mailbox. If the purchase is highly valuable, please go to USPS location and make sure the package is scanned.

How is my order packaged?

Outside, your order is securely packaged in our signature Automic Gold box.

Inside, your jewelry will come in a gift box perfect for gifting ðŸŽ. It's also perfect for storage of your new jewelry (or sewing supplies).

Where do you ship from?

From our HQ in NY. 🍎 The shipping department is the big table that has many printers on it.

Do I need to sign for the delivery?

For orders above $200, we require signature confirmation, it is a necessary precaution. Because your purchase is valuable, we want to make sure it does not end up in someone else's hands.

Do you ship internationally?

Yes ðŸ˜ƒ!

Didn't find what you were looking for?
Email us!

returns

Send it back for free! Prepaid return shipping for all US orders.

warranty

Run wild! We will repair or replace the jewelry for free for 6 months.

sustainability

Recycle it! Message us to repurpose, repair or resell your fine jewelry.

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